Provide specialized and background services of a team allocated for IT administration.
The customer requested the demand of a professional assigned in his hours of operation to provide justime technical support and system administration.
We selected a professional with the profile that the client needed and after evaluations of ours and the client we started a work.
The process was initially mapped and the environment documentation was created. All requests are made by the system of technical calls accessible by the Internet where each user is responsible for their calls.
All expectations were achieved with the solution implemented